Every insurance company has it's own rules because each is an individual entity/company. Some insurance plans have high deductibles which means that you would have to pay for the treatments before the insurance company pays. Some require authorization. The authorization process can take a day to a week. Every company is different. Usually the insurance company will require the notes from the doctor who ordered the therapy and even a phone call to the doctor before they authorize the treatment. If the treatment is not authorized, the clinic cannot see you and get paid. Therefore we cannot treat a patient needing authorization until the authorization number is given by the insurance company. We hope you understand our reservation but like any other business we need to get paid so we can pay our staff and bills.